Unity by Hard Rock

Unity by Hard Rock at a glance

Unity by Hard Rock is a loyalty and account-management app for guests who use participating Hard Rock hotels, casinos, cafés, Rock Shops, and other venues. It suits members who want to track rewards, manage reservations, find member offers, and keep their Unity account available on an Android phone. The app is developed by Seminole Hard Rock Support Services, LLC and is listed in Travel & Local.

Track points, status, and account activity

The app brings key Unity details together in one place. Members can follow their Tier Credits and Unity Points, review eligible transactions from the past 12 months, and see the locations they have visited. It also displays the account number and a digital Unity card that can be scanned at participating properties.

• Check progress through Unity membership tiers.
• Review points, account activity, and available balances.
• Request casino Win/Loss statements.
• Adjust communication preferences and receive account notifications.

Offers, reservations, and venue access

Unity members can browse personalized offers, promotions, rewards, entertainment opportunities, and special events. The app also brings upcoming casino, hotel, and dining reservations into a single view. At participating hotels, members may access available lowest member rates. Unity Points can be used for payment at supported locations, while casino guests can scan the digital card for event check-in.

Guests at Seminole casinos in South Florida can also use the app to access U Wallet, including as a cash alternative at supported slot machines.

Ratings and availability

Unity by Hard Rock has a 4.61-star rating from more than 12,900 reviews and has recorded 100,000+ installs. Coverage and available benefits depend on the participating Hard Rock property and the member’s account activity.